Connecting with your school through Qustodio gives you full visibility on how your child is using their school devices, expert tips on the latest trends, plus the ability to pause the internet at the touch of a button. You can also extend supervision and protection to your child’s personal devices to ensure continuous safety in and out of the classroom. Read below to see how to get started and, if you have any further questions, please contact our school connect support team.
How do I get started?
You will receive an email from your school inviting you to create your Qustodio account. Click on the Create your account button in that email or head straight to qustodio.com/my-school. From there:
- Enter the email address that your school has on record (this is usually the address that your invitation was sent to). Click Continue.
- Enter your name and create a password.
- A verification code will be sent to your email address. Enter the code on the verification screen and click Verify. If you don’t receive the code, check your spam folder.
- Ensure that the information of your child’s school account is correct and click Connect.
- Use the dropdown to select your child’s birth year and click Continue. This optional step will give you safety insights personalized to your child’s age.
That’s it! You can start exploring your account and supervising your child. If you would like to supervise alongside another parent or guardian, please follow the instructions here.
Where can I access Qustodio?
Once you’ve created your account, you can log in from any computer at family.qustodio.com.
Alternatively, you can download the Parents App on your smartphone to supervise on the go. Just head to the App Store or Google Play Store, download the app, and log in.
What kind of activity can I monitor and how?
When you log in to Qustodio, you’ll see the My family screen. There you can view all the children connected with your account. Click on a child to go to their dashboard.
On your child’s dashboard, you can view their:
Total daily usage
This shows you the number of network hits made on their school devices each day.
Most used apps & websites
Here you can see the apps and websites your child has used, shown in order from most used to least used. If you’ve added your child’s birth year, you’ll also see a safety rating for their age.
Most used categories
Here you can see the type of content your child has looked at, shown as a percentage of their usage and in order from most used to least used.
What are expert insights and how can I view them?
Written by leading child safety experts with backgrounds in law enforcement, psychology, and education, insights offer you comprehensive reviews of the apps your child has used. They include descriptions, safety ratings, and any known risks.
To view expert insights, just click on any of the apps that appear in the Most used apps & websites card on the dashboard.
How do I protect my family devices with Qustodio?
- Log in and open the My Family screen.
- Click on Protect a device.
- Select the type of device your child uses and follow the instructions shown on screen.
Read more about installing Qustodio on each device type.
Once you’ve protected a family device, head to the Rules screen. From there you can help your child stay safe and balanced online with features like screen time limits, web filtering, and much more.
How do I customize my activity reports?
By default, you’ll receive a daily activity report straight in your inbox. This contains a summary of your child’s activity. You can switch off these reports or change them to weekly easily:
- Log in and go to your Account.
- Scroll down to Notifications.
- Switch the toggles to the right to activate the emails you want to receive, and switch them to the left to turn them off.
Can two parents or guardians monitor a child’s school device?
If both you and another parent or guardian would like to manage your child’s school device, there are two possible ways to do that. Choose the approach that best suits your family and follow the corresponding steps.
A. Recommended for two parents: One parent account with two logins
- If you haven’t yet created your Qustodio account, decide which of you will take on the role of Primary Parent. As the Primary parent, visit qustodio.com/my-school and create your account using the email address your school has on file for you
- Go to Account settings and then the Additional parent section
- Add the other parent or guardian’s email address and invite them to join your Qustodio account
- They will receive an email inviting them to join your account and will then be able to create their own login details.
Both parents will be able to monitor activity and set rules for school and personal devices.
B. Alternative approach for different households: Separate account with individual logins
- Both parents or guardians visit qustodio.com/my-school and create an account using the email address your school has on file for you
- The parent or guardian who creates their account first will see that, in the Rules page, Apply rules is toggled on. This means they can set rules for school-managed devices.
- To hand over management, the first parent should toggle Apply rules off. THe other parent will then be able to toggle it on in their own account and set rules.
With this set up, both parents can see their own rules and the activity generated during the time they are managing the rules. They can’t see the rules the other parent sets or the personal devices the other parent is protecting.