How do I install the Kids App Qustodio on an iOS device?

  • Updated

Qustodio has two different apps for iOS: the one you install on your child’s device and another one that you may install on your own device. This article explains how to install the Kids App Qustodio on your child's iOS device (iPod, iPhone, or iPad). 

If you want to install Qustodio on your own iOS device to access your dashboard using the Parental control family app, please click on the link below:

I want to install the Parental Control App Qustodio for parents

 



To install the Kids App Qustodio on your child’s iOS device, please read below:

Important

  • Qustodio is compatible with iOS 12 or higher. For an optimal experience, we recommend using iOS 14.
  • Qustodio for iOS is a bit different than Qustodio for Android, Mac, and Windows. Some of the features available on Android, Mac, or Windows are not yet available for iOS. Please read these FAQs to learn more about supported features and known issues with Qustodio for iOS.

Before you start

  • Make sure to remove any restrictions on the device. Go to Settings > Screentime and select Turn off Screen time (on older iOS versions this option was called Restrictions).
  • Make sure Safari is your default browser.
  • Make sure that Javascript is activated in Safari: Settings > Safari > Advanced > Javascript.
  • Make sure to uninstall any previous version of Qustodio from your device. Please find the instructions in our Help Center.

Video: installing Qustodio Kids App on a child’s iPhone 



How to install Qustodio for iOS


1. Open the App Store on the iOS device you want to monitor.

2. Search for Kids App Qustodio

3. Install the Qustodio app.

4. Open Qustodio, and choose between the following:

I am new to Qustodio

5.  Create a new account by entering your name and a valid email address that you, and only you, have access to.


6. Then choose a password and tap Get Started.

Screenshot_2021-07-27_at_09.57.43.png

7. Tap to confirm that you want to set up protection on this device.

protect-this-device.jpg  
8. Enter a name to describe the device

name-device.jpg


9. Enter your child's details, tap Next to choose an avatar for this profile. 


child-details.PNG Screenshot_2021-07-27_at_10.07.58.png

10. Tap to start the installation and enable Qustodio.

enable-protection.jpg


11. Tap to allow notifications 

allow-notification-1.jpgallow-notification-2.jpg

12.  Tap to download Qustodio profile, then tap Allow

download-profile-1.jpgdownload-profile-2.jpg

13. Once the profile is downloaded, close the pop-up and tap on the top left corner to close this window: the name of this option can change depending on the device's iOS version. 

download-profile-3.jpg download-profile-4.jpg

 

14. Next, tap to go to settings. Here, tap Profile Downloaded. 

install-profile-1.jpginstall-profile-2.jpg



15. Tap on the top right corner to install the profile and enter the device's passcode. 
 

Install_profile.jpg IMG_8088.PNG

 

16. Read the screen carefully and tap Install in the top right corner. Then tap Trust



Install_profile.jpg IMG_8090.PNG

 

17. Once the profile is installed, a notification will appear to confirm the process was successful.  
Tap on this notification to continue setting up Qustodio. 
 
profile-installed.jpg

18. Let Qustodio Profile automatically complete the configuration. 

install-profile-3.jpg

19. Tap Manage to increase the protection 

manage.jpg manage-2.jpg


20. Tap to allow permissions to let Qustodio report the device's location.

allow-permission.jpg


21. Tap Allow While Using App, then Change to Always Allow.

location-1.jpg location-2.jpg

 

22. All done! A screen will confirm that the device is protected.

all-done.jpg

The device is now protected. You can now close the Kids App and customize your rules from your Parents App or the Family Portal web dashboard from your own parent's device.

If you experience any issues, check our I'm having trouble installing Qustodio for iOS article.

 

 

I have an account

 

5. Open the Qustodio app, and choose the option Log in.

6. Log in to your account by entering your email address and password.

Screenshot_2021-07-27_at_14.46.17.png

7. Tap to confirm that you want to set up protection on this device

protect-this-device.jpg

 

8. Enter a name for this device

name-device.jpg


9. Choose the child who uses this device. 

child-profile.jpg

10. Tap to start the installation and enable Qustodio.

enable-protection.jpg


11. Tap to allow notifications 

allow-notification-1.jpg allow-notification-2.jpg

12.  Tap to download Qustodio profile, then tap Allow

download-profile-1.jpg download-profile-2.jpg

13. Once the profile is downloaded, close the pop-up and tap on the top left corner to close this window: the name of this option can change depending on the device's iOS version. 

download-profile-3.jpg download-profile-4.jpg

 

14. Next, tap to go to settings. Here, tap Profile Downloaded. 

install-profile-1.jpg install-profile-2.jpg



15. Tap on the top right corner to install the profile and enter the device's passcode. 
 

Install_profile.jpg IMG_8088.PNG

 

16. Read the screen carefully and tap Install in the top right corner. Then tap Trust



Install_profile.jpg IMG_8090.PNG

 

17. Once the profile is installed, a notification will appear to confirm the process was successful.  
Tap on this notification to continue setting up Qustodio. 
 
profile-installed.jpg

18. Let Qustodio Profile automatically complete the configuration. 

install-profile-3.jpg

19. Tap Manage to increase the protection 

manage.jpg manage-2.jpg


20. Tap to allow permissions to let Qustodio report the device's location.

allow-permission.jpg


21. Tap Allow While Using App, then Change to Always Allow.

location-1.jpg location-2.jpg

 

22. All done! A screen will confirm that the device is protected.

all-done.jpg

The device is now protected. You can now close the Kids App and customize your rules from your Parents App or the Family Portal web dashboard from your own parent's device.

If you experience any issues, check our I'm having trouble installing Qustodio for iOS article.

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