How do I install the Kids App Qustodio on an iOS device?

  • Updated

Qustodio has two different apps for iOS: the one you install on your child’s device and another one that you may install on your own device. This article explains how to install the Kids App Qustodio on your child's iOS device (iPod, iPhone, or iPad). 

If you want to install Qustodio on your own iOS device to access your dashboard using the Parental control family app, please click on the link below:

I want to install the Parental Control App Qustodio for parents

 



To install the Kids App Qustodio on your child’s iOS device, please read below:

Important

  • Qustodio is compatible with iOS 12 or higher. For an optimal experience, we recommend using iOS 14.
  • Qustodio for iOS is a bit different than Qustodio for Android, Mac, and Windows. Some of the features available on Android, Mac, or Windows are not yet available for iOS. Please read these FAQs to learn more about supported features and known issues with Qustodio for iOS.

Before you start

  • Make sure to remove any restrictions on the device. Go to Settings > Screentime and select Disable Screentime (on older iOS versions this option was called Restrictions).
  • Make sure Safari is your default browser.
  • Make sure that Javascript is activated in Safari: Settings > Safari > Advanced > Javascript.
  • Make sure to uninstall any previous version of Qustodio from your device. Please find the instructions in our Help Center.

Video: installing Qustodio on a child's iPhone


How to install Qustodio for iOS

1. Open the App Store on the iOS device you want to monitor.

2. Search for Kids App Qustodio

3. Install the Qustodio app.

4. Open Qustodio, and choose between the following:

I am new to Qustodio

5. Create a new account by entering your email address and your password.

Screenshot_2021-07-27_at_09.57.43.png

6. Enter a name, birth year, and gender for the child you want to protect. Tap Next.


Screenshot_2021-07-27_at_10.06.58.png

7. Choose an avatar for that child.

Screenshot_2021-07-27_at_10.07.58.png
8. Choose a device name and tap Next.

Screenshot_2021-07-27_at_10.08.23.png

9. Tap Allow now to give permissions for this device.

Screenshot_2021-07-27_at_10.09.18.png

10. Then, tap on Next

Screenshot_2021-07-27_at_10.11.36.png

11. You will be redirected to the device's settings to allow the location services


IMG_0022.PNG

12. Select location > Always and then navigate back to the Qustodio app

IMG_0023.PNG


13. Tap Install iOS Profile to install the Qustodio profile on this device. 

Screenshot_2021-07-27_at_10.12.00.png

 

14. Allow Qustodio website to download the configuration profile

allow_website.PNG


15. Tap on Close and go to settings on the device. 



profile_downloaded.PNG

16. If available for your iOS version, click on Profile downloaded. 
Otherwise, select Settings > General > Profile

IMG_8084.jpg


17. Tap on the profile and the Install


IMG_8086.PNG

Install_profile.jpg



18. Enter the device passcode.



IMG_8088.PNG


19. Read the screen carefully and tap Install in the top right corner.



Install_profile.jpg

20. Tap Trust Remote Management. 

 

IMG_8090.PNG

21. Tap Done on the top right corner

Done.jpg

22. Click the home button and open the Qustodio app to verify the MDM Profile and the VPN

23. It's important to select Manage to increase security against uninstallation:

Screenshot_2021-07-27_at_14.39.32.png

 

24. Qustodio will verify if the installation:


Screenshot_2021-07-27_at_14.39.40__1_.png


25. After the MDM profile and the VPN are verified, Qustodio is successfully installed.

Screenshot_2021-07-27_at_10.15.40.png

The device is protected and now you can set up rules from your Family Portal.

If you experience any issue, check our I'm having trouble installing Qustodio for iOS article.


I have an account

5. Open the Qustodio app, and choose the option Log in.

6. Log in to your account by entering your email address and password.

Screenshot_2021-07-27_at_14.46.17.png

7. Choose the child you want to monitor. Tap Next.

Screenshot_2021-07-27_at_09.59.49.png

8. Choose a device name and tap Next.

Screenshot_2021-07-27_at_10.08.23.png

9. Tap Allow now to give permissions for this device.

Screenshot_2021-07-27_at_10.09.18.png

10. Then, tap on Next

Screenshot_2021-07-27_at_10.11.36.png

11. You will be redirected to the device's settings to allow the location services


IMG_0022.PNG

12. Select location > Always and then navigate back to the Qustodio app

IMG_0023.PNG


13. Tap Install iOS Profile to install the Qustodio profile on this device. 

Screenshot_2021-07-27_at_10.12.00.png

 

14. Allow Qustodio website to download the configuration profile

allow_website.PNG


15. Tap on Close and go to settings on the device. 



profile_downloaded.PNG

16. If available for your iOS version, click on Profile downloaded. 
Otherwise, select Settings > General > Profile

IMG_8084.jpg


17. Tap on the profile and the Install


IMG_8086.PNG

Install_profile.jpg



18. Enter the device passcode.



IMG_8088.PNG


19. Read the screen carefully and tap Install in the top right corner.



Install_profile.jpg

20. Tap Trust Remote Management. 

 

IMG_8090.PNG

21. Tap Done on the top right corner

Done.jpg

22. Click the home button and open the Qustodio app to verify the MDM Profile and the VPN

23. It's important to select Manage to increase security against uninstallation:

Screenshot_2021-07-27_at_14.39.32.png

 

24. Qustodio will verify if the installation:


Screenshot_2021-07-27_at_14.39.40__1_.png


25. After the MDM profile and the VPN are verified, Qustodio is successfully installed.

Screenshot_2021-07-27_at_10.15.40.png

The device is protected and now you can set up rules from your Family Portal.

If you experience any issue, check our I'm having trouble installing Qustodio for iOS article.

Was this article helpful?

132 out of 223 found this helpful

Can't find what you're looking for?

Try our quick links