Before installing Qustodio on your Android device, make sure to remove or turn off Google Family Link. Then choose one of the following options:
Important: if your child uses a Huawei mobile device without Google Services, follow these steps to install a version of the Qustodio Kids app from Huawei AppGallery.
I have an account
Repeat the following steps for each Android device your child uses. Downloading and installing Qustodio takes about ten minutes.
1. Open Google Play and search for Qustodio or click this link:
https://play.google.com/store/apps/details?id=com.qustodio.qustodioapp
2. Select Kids App Qustodio
3. Tap Install
4. Once the app is downloaded, please check that the option Enable auto-update is selected on the three dots menu.
5. Tap Open
6. Tap Log in.
7. Enter your email address and password and tap Login.
8. Tap on Protect this device.
9. Enter a name for the device and click Next.
Tip. Choose a name that obviously links to this specific device, such as Android HTC if the device is branded HTC.
10. Choose who will use the device or create a new child profile.
11. Tap Let's do it! to continue.
12. When prompted to activate accessibility, choose Activate Now.
13. Tap Qustodio.
14. Toggle accessibility ON.
Please note, these options may change depending on the phone model and OS version.
15. Tap Allow now to continue.
16. Turn on notifications for Qustodio.
17. Tap Allow now to continue.
18. Turn on the permission to allow Qustodio.
19. To continue tap Allow now.
20. Select the option to Allow Qustodio to access the device's location.
21. Tap Activate now.
22. Select the option Activate this device admin app.
23. Once all permissions are given to Qustodio tap All done!
24. Make sure no Battery Saving options that may affect Qustodio are enabled. Check here for more information.
Congratulations! You have successfully installed Qustodio.
I'm new to Qustodio
1. Open Google Play and search for Qustodio or click this link:
https://play.google.com/store/apps/details?id=com.qustodio.qustodioapp
2. Tap Qustodio Kids app.
3. Tap Install
4. Once the app is downloaded, please check that the option Enable auto-update is selected on the three dots menu.
5. Tap Open
6. Tap Get started.
7. Enter your name, email address, password and tap Next.
Qustodio will send you an email to activate the account. Protection will not be active on the device until you read the email and confirm your account.
8. Tap on Protect this device.
9. Enter a name for the device and click Next.
Tip. Choose a name that obviously links to this specific device, such as Android HTC if the device is branded HTC.
10. Now let's create a new child profile. Enter the details of the child that will be using this device and choose an avatar:
11. Tap Let's do it! to continue.
12. When prompted to activate accessibility, choose Activate Now.
13. Tap Qustodio.
14. Toggle accessibility ON.
Please note, these options may change depending on the phone model and OS version.
15. Tap Allow now to continue.
16. Turn on notifications for Qustodio.
17. Tap Allow now to continue.
18. Turn on the permission to allow Qustodio.
19. To continue tap Allow now.
20. Select the option to Allow Qustodio to access the devices's location.
21. Tap Activate now.
22. Select the option Activate this device admin app.
23. Once all permissions are given to Qustodio tap All done!
24. Make sure no Battery Saving options that may affect Qustodio are enabled. Check here for more information.
Congratulations! You have successfully installed Qustodio.
Next steps: Consider creating some activity on this device to verify that it shows up correctly in the Qustodio Family Portal.
