What to do when experimenting connectivity issues with Qustodio for iOS

Qustodio uses VPN technology to monitor devices on iOS devices. Sometimes the network that the device connects to has some security software or Firewall that interferes with Qustodio.

In these cases, the only way to overcome this problem would be opening some specific ports (500 and 4500 UDP ports) on the firewall, used by Qustodio.