Can I read the content of messages sent and received with Qustodio?

With Qustodio Premium, you can read the content of private SMS text messages received or sent on Android and iOS devices. Qustodio offers the option to know when text messages/SMS were sent or received and to whom, as well as the ability to read the messages exchanged.


You can also read the content of potentially concerning WhatsApp and LINE messages using our Social monitoring feature. This feature enables you to receive alerts when your child discusses topics such as bullying, self-harm, school absence, or health worries.

 

If a concerning topic is detected, you’ll receive an email, a push notification, and a notification on your child’s dashboard.


To help you better understand the context, Qustodio will also provide a snippet of the conversation, including who your child was chatting with.

  • Read this article to learn more about Messages & Social monitoring with Qustodio for iOS.

On Android devices, the Social monitoring feature is enabled by default. However, if you don’t want to receive notifications, you can turn them off by following these steps.

  • Refer to this article to read more about SMS monitoring with Qustodio for Android.

All other social networks or apps, such as Snapchat, TikTok, Instagram, etc. can be monitored with Qustodio as any other application. However, Qustodio will not reveal what was said or exchanged between users on these apps or networks, only when the app was used and for how long. It is possible to completely block these apps, or set a time limit for each in Rules > Games & Apps.

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