When you sign up to Qustodio, your account is set by default to send you a daily report for each child. These reports contain a summary of the activity recorded on all devices associated with the child’s profile. In addition to these notifications, Qustodio has other alerts available to inform parents about what is happening on their child’s devices.
Learn how to set up alerts for:
- Summary reports settings
- Blocked site notifications
- Search alerts
- Social monitoring alerts
- Messages alerts
- Time limits notifications
- New app alert notifications
- Other notifications
Summary reports settings
If you don’t want to receive reports, or if you prefer to receive a weekly summary instead, you can easily change your settings.
1. Open your Parents’ app or log into your account at family.qustodio.com
2. In the sidebar on the left-hand side, click Account.
3. Scroll to the bottom of the page where you will see the Notifications menu. There are two options: Daily Email Reports and Weekly Email Summary. Use the toggles to activate the notifications that you wish to receive; blue means active and gray means disabled.
Blocked site notifications
When this option is enabled, you’ll receive an email notification each time a child attempts to visit a blocked website. You can change this alert by going to Rules > Web Filtering > Settings and sliding the toggle to the left (gray) to stop receiving emails. Leave it activated (blue) if you prefer to continue receiving email notifications.
Search alerts
When search alerts are enabled, you’ll receive an email and a push notification letting you know when your child searches for something concerning online. To enable or disable these notifications, go to Rules > Web filtering > Settings > Searches. Slide the toggle to the left to stop receiving notifications, and to the right to keep them enabled.
Social monitoring alerts
If these alerts are enabled, you'll receive notifications when your child discusses concerning topics on supported social media apps. To manage these notifications, go to Rules > Social Monitoring > Alerts (gear) and slide the toggle to the left to stop receiving notifications, or to the right to keep them enabled.
To completely stop monitoring conversations for a specific app, go to Rules > Social Monitoring, then toggle off the app.
Messages alerts
When these alerts are on, you'll receive notifications when your child discusses concerning topics through Messages. To manage these notifications, go to Rules > Calls & messages > Messages page > Messages alerts: slide the toggle to the left to stop receiving notifications, or to the right to keep them enabled.
Time limits notifications
Whether you have configured daily time limits, restricted times schedules or both, the option to receive a notification when your child has reached their limit is enabled by default.
To change it, go to Rules > Daily Time Limits or Restricted Times and click the settings icon on the top right. Toggle the Alert Me button to enable/disable this option.
New app alert notifications
When this notification is enabled and a child uses an application for the first time, Qustodio will send you an email alert so that you can review and block it or set a limit.
To Enable/Disable this notification, go to Rules > Games & Apps > Settings.
Please note: this feature is not available for iOS.
How to opt-out of other notifications
To unsubscribe from other email notifications (newsletter, special offers, platform maintenance, etc.), send us an email to unsubscribe@qustodio.com from the email address associated with your Qustodio account and we will opt you out.