What is Qustodio's refund policy?

  • Updated

Payments made directly on the Qustodio website

If within 30 days of purchasing a Qustodio plan you change your mind and would like to cancel, simply contact our Support Team to request a refund.

Payments made via in-app purchases

If you paid via an in-app purchase on the Parents’ App on iTunes/App Store or Google Play Store, a Premium license will be added to your Qustodio account, but the subscription details are held by Apple (for iTunes/App Store purchases) or Google (for Play Store purchases).

Please note that in order to cancel/refund your subscription, you will need to contact Apple or Google directly as Qustodio does not hold any billing information concerning your payment.

Was this article helpful?

189 out of 528 found this helpful

Can't find what you're looking for?

Try our quick links